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Responsible gambling
We're committed to providing you with a safe and enjoyable gaming experience. If you ever feel like your gambling is becoming a problem, or if someone else's behavior raises concern for their well-being, please don't hesitate to let us know.
Our responsible gaming tools are designed to help you set limits and keep track of your activities in real-time. With these features at your disposal, we encourage you to stay within your means and maintain control over your bets.
Here's what our platform offers:
- Deposit Limits: Set a maximum amount for each deposit session.
- Loss Limits: Define the highest amount you're willing to lose on any given day or week.
- Bet Limit: Restrict yourself from placing more than X number of wagers within a set timeframe.
- Session Reminders: Receive notifications at intervals reminding you to take breaks and review your behavior.
If, despite our support tools, you find yourself struggling with responsible gaming practices, consider the following:
Take regular time-outs - give us permission for 24 hours, one week, or even up to six weeks without access to your account.Self-exclude permanently if needed - completely restrict access to your account after a minimum of seven days.
We also have in-place policies designed to promote fairness and prevent problem gambling. These include:
- Age verification: Ensuring that all accounts are operated by individuals aged 18 or above.
- KYC (Know Your Customer) guidelines, aimed at confirming the identity and legitimacy of our players.
- Monitoring tools for detecting suspicious activity.
If you feel your loved one is engaging in problematic behavior, we're here to support.